1. Acceptance of Terms
By accessing this website or booking our services, you agree to these Terms & Conditions. If you do not agree, please do not use the website or proceed with a booking.
2. Bookings and Payments
Event and accommodation bookings may require deposits, confirmations, and scheduled payments. Final booking terms, including timelines and applicable fees, are shared at the time of confirmation.
3. Cancellations and Changes
Cancellation and rescheduling terms depend on the specific booking package and notice period. Any cancellation charges, partial refunds, or date-change conditions will be communicated in your booking agreement.
4. Guest Conduct
Guests are expected to respect venue property, staff, and other visitors. We reserve the right to refuse service or remove guests in cases of unsafe, illegal, or abusive behavior.
5. Liability
While we aim to provide a safe and high-quality experience, Pyramidal Garden is not liable for indirect or consequential loss arising from website use, service delays, or circumstances outside reasonable control.
6. Intellectual Property
Website content, including branding, text, and imagery, belongs to Pyramidal Garden / Nyarugenge Coffee Ltd unless otherwise stated. Content may not be reused without prior written permission.
7. Governing Law
These terms are governed by applicable laws in Rwanda. Any disputes are subject to the jurisdiction of competent courts in Rwanda, unless otherwise required by law.